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Question

signal issues near Beccles Suffolk

  • June 6, 2026
  • 1 reply
  • 3 views

For the last few weeks the signal has been mostly unavailable is there a mast issue near Beccles?

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • June 8, 2026

Hi ​@simergy

 

Thank you for reaching out.

 

We're sorry to hear that you've been experiencing signal issues over the last few weeks.

 

To help rule out any handset or SIM-related issues, we'd recommend trying the following troubleshooting steps:

  • Restart your handset.
  • Turn Airplane Mode on for 60 seconds, then switch it back off.
  • Ensure your handset software is fully up to date.
  • Remove and reinsert your SIM card (if applicable).
  • Reset your network settings.
  • Set the handset to 4G/LTE only and test the service.
  • If possible, test the SIM in another unlocked handset.

You can also check for any known coverage issues, planned maintenance, or network outages in your area using our Coverage Checker:

Mobile Coverage | iD Mobile Network

 

If the issue persists after completing the above steps, please let us know whether the problem occurs indoors, outdoors, or both, and we'll be happy to investigate further.

 

Owethu