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New Contributor
September 3, 2026
Question

Signal on and off. most time is no signal

  • September 3, 2026
  • 2 replies
  • 18 views

I got the sim on the 21st. of August. up to  today signal isn't the best . Most of the time I don't have any Signal at all . 

I running a small businesses as my only income. None one able to contact n that effect ing my business.I have 3 Sims from u they all the same. N I don't have WiFi call on my phone. Please help

 

 

2 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
September 8, 2026

Hi ​@Xia ling 


Thank you for getting in touch, please accept my apologies for any inconvenience caused to you in relation to the coverage issues.

Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM, or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Xia lingAuthor
New Contributor
September 9, 2026

Already try all those still the same ,ones i walk into my house,i lost signal,All of them,So i wont be able to receive any text or phone call,