I’ve been a happy iD Mobile customer for a while, but recently, network coverage in my regular haunts has degraded significantly—or vanished entirely.Having previously worked for a major UK MNO, I reached out to former colleagues who suggested that as Three and Vodafone converge their networks, mast sites are being decommissioned. This reportedly might lead to "growing pains" for the next 18 months. This aligns perfectly with what I’m experiencing.Specific Problem Areas: LE65 (Ashby de la Zouch): Data is so poor that images are sending via MMS, incurring extra charges. DE65 (Hilton): Total "No Service" black hole. DE65 (Etwall): No coverage or zero usable data. NG24 (Newark on Trent): Extremely poor coverage/no data. IP18 (Southwold): No or poor coverage. Question: Aside from the standard "restart your phone" advice, how can we collectively put pressure on iD/Three/VF to address these specific localised failures?I’ve always recommended iD Mobile, but the current reliability is making me consider moving to an EE-based MVNO. I’d rather stay, but I need a working phone!

Question

Significant coverage drop across multiple postcodes (Three/Vodafone merger impact?)

Forum|Forum|2 days ago
May 13, 2026
1 reply
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Yanikdude
New Contributor

I’ve been a happy iD Mobile customer for a while, but recently, network coverage in my regular haunts has degraded significantly—or vanished entirely.

Having previously worked for a major UK MNO, I reached out to former colleagues who suggested that as Three and Vodafone converge their networks, mast sites are being decommissioned. This reportedly might lead to "growing pains" for the next 18 months. This aligns perfectly with what I’m experiencing.

Specific Problem Areas:

LE65 (Ashby de la Zouch): Data is so poor that images are sending via MMS, incurring extra charges.
DE65 (Hilton): Total "No Service" black hole.
DE65 (Etwall): No coverage or zero usable data.
NG24 (Newark on Trent): Extremely poor coverage/no data.
IP18 (Southwold): No or poor coverage.

Question: Aside from the standard "restart your phone" advice, how can we collectively put pressure on iD/Three/VF to address these specific localised failures?

I’ve always recommended iD Mobile, but the current reliability is making me consider moving to an EE-based MVNO. I’d rather stay, but I need a working phone!