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Community Member
October 10, 2026
Question

sim card ativate I have received the SIM card but it has no reception just add a single

My SIM card has arrived but I have only an ID symbol on there with no reception could you please advise further

    1 reply

    iD Mobile Employee
    October 11, 2026

    Hi ​@Mgulam.

     

    Thank you for sharing. Kindly confirm if you have activated your sim already?

     

    If not, you can activate your sim via www.idmobile.co.uk/yoursim.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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