After being very happy with the service from Id mobile for 4 months my wife's SIM card is now no longer recognised so she now doesn't have any signal, I've rebooted the phone several times and followed recommended fixes from the id mobile website, none of these suggestions have worked.
Question
sim card not recognised
+10Get her to pop in to a local Curry’s who can issue new one.
Hi
Sorry to hear that your wife’s SIM card is no longer working.
Have you tested the SIM card in a different device?
Michael Z
Hi
Sorry to hear that your wife’s SIM card is no longer working.
Have you tested the SIM card in a different device?
Michael Z
I haven't tried that but I've just ejected the SIM and reinserted it and it seems to be working.
Hi
Thank you for letting me know and glad that the SIM card is working. If you need any further assistance, please don’t hesitate to let us know.
Michael Z
The SIM card has stopped working again, I have been to Currys (id mobile partner) and got a new SIM card if I provide the SIM card number can you activate the SIM card and still keep the same number?
+8HI
Please contact us via Live Chat or through our social media direct messaging channels, where a member of the team will be able to assist you with activating your SIM.
Owethu
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