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Community Member
My friend
Community Member
Jul 24, 2026 10:15 AM UTC
Question

sim not working in multiple phones

ID sim not working. I can get in touch with the ID mobile team. 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Jul 24, 2026 10:18 AM UTC

    Hi ​@My friend,

     

    I am so sorry to hear that your SIM card has stopped working. 

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.  
     
    Once connected, simply explain your request and an advisor will assist you further.

    Thank you for your understanding.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

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