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New Contributor
September 24, 2026
Question

sim was showing no network for several hours today

  • September 24, 2026
  • 2 replies
  • 31 views

My sim randomly atopped working for several hours today, it was showing bars but said emergency calls only, no network on sim. Tried turning it off multiple times it didnt resolve then randomly 2 hours later it now seems to have registered the sim again 

    2 replies

    iD Mobile Employee
    September 26, 2026

    Hi ​@Karenhay.

     

    Thanks for letting us know about this, and I'm glad to hear your SIM has now registered back onto the network.

     

    To help identify what may have caused this, please use the following link to check the coverage in your area:
    https://www.idmobile.co.uk/help-and-advice/coverage.

     

    It would also be worth trying to reinsert your SIM, or testing your SIM in another phone. This will help determine whether the issue was with the handset or with the SIM card itself.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    KarenhayAuthor
    New Contributor
    September 26, 2026

    I checked on partners phone and it showed no issues with network. Sim started working and has since, iv had a few issues with data not working etc, yet i have signal etc. Iv had another sim in this phone and no issues