Active Contributor

speed slow

Forum|Forum|1 month ago
July 24, 2026
14 replies
79 views

Again speed slow yet again my other half got 1.5gbps speed and im not getting anything nearer

Her phone is a samsung s24 mine is a samsung s25+ since Vodafone merged I was receiving upto 900mbps now not even half the speed below is 4g 56mbps 5g 37mbps.

I was getting tripple speeds than this before vodafone merged

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Sonia goldsbury

Active Contributor

So being without phone for 3 weeks now can't even phone out

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Sonia goldsbury

Active Contributor

My app doesn't work keep crashing on my so can't get hold of anyone id phone today as they can see when straight to voice mail

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Sonia goldsbury

Active Contributor

Can't even phone out or get phone call the is getting stupidly now 3 weeks without phone bet you will take payment for this month phone I've couldn't even use

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Zandile M

iD Mobile Employee

Hi @Sonia goldsbury

Thank you for getting in touch with us.

Kindly note that your query is currently being handled via our private chat. Please continue the conversation there, and we will assist you further with verifying your account details and resolving the login issue.

We appreciate your patience and look forward to helping you get this sorted.

Thank you,

Zandile M

The iD Mobile Team

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