New Contributor

terrible mobile data service- cant stream music

3 replies
26 views

It is very disappointing when i am unable to stream music.
third world countries have better service than this. If id have known this about id i would have never bothered. Im paying for a service that does not work. Definitely will not recommend id to anyone.

Gemma M

iD Mobile Employee

Hi @Emeff,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

E

EmeffAuthor

New Contributor

Hi tonight its unusable, totally unacceptable. It struggled to send two photos on whatsapp never mind hi res music. I honestly dont think i should be paying for this. Its a waste of my time and frustrating. I had better speeds back in 1998 i reckon

Hosai W

iD Mobile Employee

Hi @Emeff

Thank you for the above, please accept my apologies for the above, we have sent you a private message to discuss this further please reply to that when you have the time to do so.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.