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New Contributor
October 11, 2026

terrible mobile data service- cant stream music

It is very disappointing when i am unable to stream music. 
third world countries have better service than this. If id have known this about id i would have never bothered. Im paying for a service that does not work. Definitely will not recommend id to anyone.

    2 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 13, 2026

    Hi ​@Emeff,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    EmeffAuthor
    New Contributor
    October 15, 2026

    Hi tonight its unusable, totally unacceptable. It struggled to send two photos on whatsapp never mind hi res music. I honestly dont think i should be paying for this. Its a waste of my time and frustrating. I had better speeds back in 1998 i reckon