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terrible network

  • May 8, 2026
  • 1 reply
  • 9 views
T
Community Member

I am wondering if there is anything that can be done regarding my service ? I do not get a signal anywhere and I am currently 6 months into a 24 month deal and I want it cancelled asap without fees . Can’t even go on the internet or make calls without it dropping . 

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 9, 2026

    Hi ​@Terrible service 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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