terrible signal , never back

Terrible signal , outside its not so bad , but inside, omg , i really like my plan, but im leaving only because signal problems...

If im out off service, i can go another place or even outside its not changing, i have to reset phone to signal back, very poor

iD Mobile Employee

Hi @Roberta Rdz.

Thank you for sharing. I'm sorry to hear about the signal problems, especially when you're happy with your plan otherwise.

A few quick checks may help us narrow it down:

Check our coverage checker for your specific area: https://www.idmobile.co.uk/help-and-advice/coverage.

Remove and reinsert your SIM card.

If possible, try your SIM in another phone. This will help determine whether the issue lies with the handset or the SIM itself.

Thanks,

Marquerita

The iD Mobile Team

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