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Active Contributor
September 4, 2025
Solved

text messages going to old number not the new ported number

  • September 4, 2025
  • 3 replies
  • 110 views

Hi we have just switched back to ID mobile me and my wife and we've had our numbers ported over but we cannot text each other the texts keep going to the other numbers that come with the phone the numbers where ported yesterday but we still can't text each other on our new phones.

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    Best answer by Tyler C

    Hi there ​@thompson_2009, what phone do you have?

     

    Thanks,

    Tyler

    3 replies

    Tyler C
    iD Mobile Employee
    Tyler CAnswer
    iD Mobile Employee
    September 5, 2025

    Hi there ​@thompson_2009, what phone do you have?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    September 8, 2025

    Hi thanks I fixed it in the messager settings by updating the RSC chat to the correct number 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2025

    Hi there ​@thompson_2009, we’re glad to hear!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.