text messages going to old number not the new ported number | iD Mobile Community
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text messages going to old number not the new ported number

  • September 4, 2025
  • 3 replies
  • 70 views
T
Active Contributor

Hi we have just switched back to ID mobile me and my wife and we've had our numbers ported over but we cannot text each other the texts keep going to the other numbers that come with the phone the numbers where ported yesterday but we still can't text each other on our new phones.

Best answer by Tyler C

Hi there ​@thompson_2009, what phone do you have?

 

Thanks,

Tyler

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • Answer
    • September 5, 2025

    Hi there ​@thompson_2009, what phone do you have?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    Active Contributor
    • thompson_2009
    • Author
    • Active Contributor
    • September 8, 2025

    Hi thanks I fixed it in the messager settings by updating the RSC chat to the correct number 

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • September 9, 2025

      Hi there ​@thompson_2009, we’re glad to hear!

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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