text messages going to old number not the new ported number | iD Mobile Community
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text messages going to old number not the new ported number

  • September 4, 2025
  • 3 replies
  • 60 views

Hi we have just switched back to ID mobile me and my wife and we've had our numbers ported over but we cannot text each other the texts keep going to the other numbers that come with the phone the numbers where ported yesterday but we still can't text each other on our new phones.

Best answer by Tyler C

Hi there ​@thompson_2009, what phone do you have?

 

Thanks,

Tyler

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 5, 2025

Hi there ​@thompson_2009, what phone do you have?

 

Thanks,

Tyler


  • Author
  • Active Contributor
  • September 8, 2025

Hi thanks I fixed it in the messager settings by updating the RSC chat to the correct number 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 9, 2025

Hi there ​@thompson_2009, we’re glad to hear!

 

Thanks,

Tyler