I have recently joined IDMobile and some of my text messages to normal numbers are not being delivered. I am trying to reply to
messages but they won’t go through. Any ideas?
I’ve tried resetting my network and turning on and off but still no luck.
Question
text messages not being delivered to normal numbers
+4Hi
I am so sorry to hear of the issues that you are currently facing. Please try the steps below, depending on the type of phone you have:
For Android:
- Open Settings
- Tap General Management
- Tap Reset
- Select Reset network settings
For iPhone:
- Go to Settings
- Tap Phone
- Tap My Number
- Delete the old number
- Enter the new/current number
- Tap Save
Then follow these steps to refresh iMessage:
- Go to Settings
- Tap Messages
- Turn iMessage OFF
- Go to Settings > General
- Tap Reset
- Choose Reset Network Settings
- Once your iPhone restarts, go back to Settings
- Tap Messages
- Turn iMessage ON again
Your iPhone should now recognise the SIM and verify your number.
Regards,
Gemma M
The iD Mobile Social Media Team
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