Text Unavailable - Contract not valid ? | iD Mobile Community
Skip to main content
Question

Text Unavailable - Contract not valid ?

  • November 21, 2025
  • 1 reply
  • 12 views

I cannot get text messaging to work on my ID number. ID chat cannot help. Therefore would this be good grounds to expunge contract without penalty ?

1 reply

Forum|alt.badge.img+5
  • iD Mobile Employee
  • November 21, 2025

Hi ​@Rich1640 

I’m sorry to hear you’re having issues with text messaging. We’d love to fix this before discussing your contract. Please try:

-Restart your phone
-Check SMS settings
T-oggle Airplane Mode

If it still doesn’t work, contact us via Live Chat, socialqueries@idmobile.co.uk, or our socials. We’ll investigate and review options if the issue can’t be resolved.


Lamiya
The iD Mobile Team