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Community Member
KCJCOCSC
Community Member
July 29, 2026
Question

Unable to make any phone calls

I have changed network provider from Vodaphone to ID Mobile. My old number has been transferred but i am unable to make any phone calls

    1 reply

    Tashnieka D
    iD Mobile Employee
    Tashnieka D
    iD Mobile Employee
    July 30, 2026

    Hi ​@KCJCOCSC,

     

    Thank you for getting in touch, and I’m sorry to hear you’re unable to make calls after transferring your number to iD Mobile.

    Could you please confirm the make and model of your phone so I can sed you some trouble shooting steps?

     

    Thanks, 

    Tashnieka
    The iD Mobile Team

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