I have a spend cap of £0 as I have unlimited calls and never make other types of calls. I am trying to call mobile numbers, all UK based, for a service worker. I keep getting the message that I’m unable to due to my spend cap. I’ve tried all different mobiles and I keep getting the message but have no issue calling numbers in my contacts. Why is this?
+24Hi
Welcome to the Community!
I would advise that you contact our Live Chat Team directly.
The team can take a look into the issue and troubleshoot further.
Kash
I have the same issue, even with numbers in my contacts! Live-chat cannot seem to resolve this issue, they have given me a replacement sim, unfortunately this still has the issue! this is so frustrating! has anyone managed to have this resolved yet?
+24Hey there
Thank you,
Tyler
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