I am unable to make calls or listen to my voicemail as it says i have exceeded my limit, however i have unlimited minutes, can you rectify this please.
Question
Unable to make calls or hear voicemail.
+10HI
We're sorry to hear that you're unable to make calls or access your voicemail.
If the message states that you have reached your limit despite having unlimited minutes, it may be that the number you are trying to call is a chargeable or premium-rate service, which would not be included within your allowance.
As we'll need to review the account and the specific call attempts in more detail, please contact us via Live Chat or send us a direct message through our social media platforms. A member of the team will be able to investigate this further and advise accordingly.
Owethu
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
