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MydyKandy01
Active Contributor
Active Contributor
December 5, 2025
Question

Unable to send text messages or ring my daughter. We are both on Id mobile/Leeds area. Is there any reason wahy?

  • December 5, 2025
  • 1 reply
  • 43 views

I am unable to send text message or phone my daughter in Leeds.  We are both on the ID mobile.  Is there any reason why?

    1 reply

    iD Mobile Employee
    December 5, 2025

    Hi ​@MydyKandy01 

     

    I’m really sorry for the disruption this is causing. We’re currently experiencing a confirmed outage affecting calls and PAC code requests. Our technicians are actively working to fix this as soon as possible, and we expect it to be resolved within the next 24 hours.
    We know this isn’t ideal, but we won’t leave you in the dark. Compensation will be provided for each day you’re affected. Thank you so much for your patience and understanding.

     

    Michael Z

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