Unable to send text messages or ring my daughter. We are both on Id mobile/Leeds area. Is there any reason wahy? | iD Mobile Community
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Unable to send text messages or ring my daughter. We are both on Id mobile/Leeds area. Is there any reason wahy?

  • December 5, 2025
  • 1 reply
  • 36 views
MydyKandy01
Active Contributor

I am unable to send text message or phone my daughter in Leeds.  We are both on the ID mobile.  Is there any reason why?

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • December 5, 2025

    Hi ​@MydyKandy01 

     

    I’m really sorry for the disruption this is causing. We’re currently experiencing a confirmed outage affecting calls and PAC code requests. Our technicians are actively working to fix this as soon as possible, and we expect it to be resolved within the next 24 hours.
    We know this isn’t ideal, but we won’t leave you in the dark. Compensation will be provided for each day you’re affected. Thank you so much for your patience and understanding.

     

    Michael Z

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