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Question

upgrade problem

  • September 17, 2025
  • 1 reply
  • 35 views
D
Community Member

Hello Good day. I have upgraded my plan yesterday but until now I haven't receive anything yet like email or confirmation after the upgrade. Can you please update me whats going on on my update. 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 17, 2025

    Hi there ​@deejo2011, you will receive confirmation within 24-hours.

     

    If it’s out of stock, or a pre-order, you may only receive confirmation once the order has been processed once it’s ready for dispatch, or been dispatched.

     

    Thanks,

    Tyler

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