Very poor 4G phone signal coverage | iD Mobile Community
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Very poor 4G phone signal coverage

  • July 19, 2025
  • 3 replies
  • 61 views

Past week very poor phone coverage.  Keeps dropping off altogether.  Unable to make/receive calls.  Have gone outside but no better.  Having to constantly restart my phone, comes back with only 1 or 2 bars at most.

Have not made any changes to phone/Sim.

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 21, 2025

Hey there ​@Julie Burke, sorry to hear that. What phone do you have and what’s the full postcode(s) you’re having issues in please?

 

Thanks,

Tyler


Poor signal my area too. So poor I cannot phone grandsons school!  Samsung flip6. Terrible. Never used to be 


JoeKing
Silver Contributor
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  • Silver Contributor
  • November 4, 2025

@Adele Cummiskey  and ​@Julie Burke   Julie have you every had a decent network service with IDMobile? 

This is addressed to both of you  there are many factors why the network suddenly becomes very poor to no network at all.

Adele try you sim card in another phone other than a Samsung brand if possible in the location that's effecting you. 

At present there's a lot of network activity going on across the UK so this may well be why you both having network issues. 

 

Enter the full postal code for areas where service has been effected.

https://www.idmobile.co.uk/help-and-advice/coverage

Julie in your case if you have another means to connect to the Internet to check the network status this is something you'll have to do. 

 

 

Joe 🙂