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Very poor reception in S80

  • September 16, 2025
  • 5 replies
  • 66 views
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Good morning.

I have been using the reception checker as reception  is terrible for months now and keep getting the same message that ID mobile are aware of issues in the area (s80) and are working quickly to resolve the issues. What are the issues and why is it taking so long? I am running out of patience  and am considering  moving providers. 

Thanks Paul 

Best answer by Dimebar67

Some time scale would be nice as the issues are getting worse. A home visit by an engineer would be nice as my property is a total blacksmith as is the surrounding area. 

    5 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 17, 2025

    Hi there ​@Dimebar67, sorry to hear that. What’s the full postcode please?

     

    Thanks,

    Tyler

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    • Dimebar67
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    • September 17, 2025

    S80 1HW cheers matey 

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 18, 2025

    Hi there ​@Dimebar67, I can see that Three UK are currently working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.

     

    We hope to have things fixed as soon as possible and will add any updates here.

     

    https://www.three.co.uk/support/network-and-coverage/coverage?location=AL7+1RR

     

    How long have you had issues for?

     

    Thanks,

    Tyler

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    • Dimebar67
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    • Answer
    • September 25, 2025

    Some time scale would be nice as the issues are getting worse. A home visit by an engineer would be nice as my property is a total blacksmith as is the surrounding area. 

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 25, 2025

    Hi ​@Dimebar67  I’m afraid we don’t have an update. Unfortunately from time to time, as with any technology, sometimes things don’t work as they should or need updating. We completely understand this isn’t ideal, and are very sorry this happened to you. Our engineers will be working as fast as they can to resolve this.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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