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Question

very poor signal for the last 2 weeks

  • May 30, 2026
  • 1 reply
  • 3 views
N
Community Member

I’ve had a very poor signal for the last 2 weeks and when I do get any signal my phone doesn’t work!

    1 reply

    Anneline M
    iD Mobile Employee
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    • Anneline M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Nerrad Trebor, 

     

    Thank you for getting in touch. We’re sorry to hear about the issue you’ve experienced with your signal. 

     

    Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM, or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

     

    Thanks, 

     

    Anneline

     

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