VodafoneThree - Post migration | iD Mobile Community
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VodafoneThree - Post migration

  • June 11, 2025
  • 14 replies
  • 2907 views

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Let’s start a discussion regarding the merging of Vodafone and Three As I think it would be beneficial to keep people up-to-date on this

 

I assume ID Mobile will continue to operate after the merger has completed, Because as per the merger rules Set by Ofcom they were not allowed to change the prices that virtual mobile operated pay to Harness the network

14 replies

  • New Contributor
  • June 11, 2025

There’s no guarantee ID mobile will choose to use the combined VodafoneThree network.

They may choose to switch to O2, or EE.

What’s not clear is what happens if they stick with Three.  VodafoneThree have details on their website of their offering for MVNOs such as ID, which requires them accepting new terms (if you search for the term “VodafoneThree Wholesale Reference Offer” it will bring up the VodafoneThree FAQs for MVNOs).  Should ID choose not to accept these terms, our signal may stay on Legacy Three’s towers only.

Network sharing between Vodafone and Three is set to take up to 6 months from now so there’s plenty of time to sort all this out.
 


  • New Contributor
  • July 25, 2025

I'm now seeing Vodafone UK appearing at the side of my ID network so is this already happening?


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi there ​@Sevs, the merger between Three UK and Vodaphone was completed on May 31st 2025. Therefore, you may start to see yourself being connected to Vodafone/Three at different times over the upcoming months/years as this begins to change and improve.

 

Thanks,

Tyler


  • New Contributor
  • July 28, 2025

@Tyler C thanks, I thought as much but with some people saying it wouldn’t happen for ID due to ongoing contractual discussions I was wondering why my phone was showing connection to Vodafone UK


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Sevs 

 

I’m unsure why people would be saying that, there’s nothing at this time to suggest connection to Vodafone masts wouldn’t include our customers too.

 

Tom


  • New Contributor
  • August 8, 2025

Be interested to see if this helps with the signal here in TR4 as it’s pretty much non-existent at the moment. I doubt it. 
Lozza

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 9, 2025

Hi there ​@Lozza Carr, sorry to hear that. What’s the full postcode and what device do you have please?

 

Thanks,

Tyler


  • New Contributor
  • August 9, 2025

Goonhavern. TR49GJ. iPhone 13 IOS 18.6. 


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  • iD Mobile Employee
  • August 9, 2025

Hi ​@Lozza Carr 

 

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible. We're sorry for any disruption this may cause and will add any further updates here:

 

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

 

When did this issue start?

 

Anika


  • New Contributor
  • August 9, 2025

It’s been poor/non existent since we move here on 24th March 2025. 


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  • iD Mobile Employee
  • August 9, 2025

Hi ​@Lozza Carr 

 

We’re sorry to hear this.

 

What we can do is raise this to our Tech team if you wish? Are you happy for us PM you?

 

Anika


  • New Contributor
  • August 10, 2025

Yes of course. 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 11, 2025

OK ​@Lozza Carr 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.
 


boothy99
Helpful Contributor
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  • Helpful Contributor
  • October 7, 2025

Hi 👋

I'm aware the whole VodafoneThree process of activating MOCN across the network might take until 2033, but wondered whether there's any clue as to when VodafoneThree will be available in my area? My location is at the top of a hill with only ~1 bar of signal for iD Mobile indoors. Fortunately, VoWiFi works fine at home (occasionally needing airplane mode turned on to force VoWiFi to activate). I force VoWiFi on if I've an important call to make.

My full postcode is ST4 5ED and my phone is a Google Pixel 6 (android 16).

Operator settings version - idmobile_gb-72000000425.70 2025-06-05

I've only ever seen the iD logo at the top of my screen, never Vodafone, as ​@Sevs has observed. Going into my SIM's settings, I see "iD connected" but "Vodafone UK (forbidden)"

Cheers 👍