voice time delays common occurrence now

Forum|Forum|1 month ago
August 6, 2026
1 reply
8 views

The network coverage with ID mobile is good both indoor and outdoor. However, when talking to my parents (and now other friends) on my mobile. I’m getting a very bad time delay. It’s like I’m speaking to someone in Australia. I’ve tried a few tweaks as per previous questions answered, but the delay is still occurring. It’s beyond frustrating and I’m considering leaving ID mobile to try a different network. Any help is appreciated.

M

Marquerita T

iD Mobile Employee

Hi @Bex2607.

Thank you for your post. I’m really sorry you’re experiencing such a noticeable delay on your calls, that’s certainly frustrating, especially when your coverage otherwise seems good.

Could you please try the following basic troubleshooting steps, which often help resolve call quality and delay issues:

Restart your device to refresh your connection to the network.
Turn Airplane Mode on for around 30 seconds, then turn it off again.
Check that your mobile data is switched on (if you’re also experiencing data issues).
Remove your SIM card, gently wipe it with a clean, dry cloth, reinsert it, and restart your device.
Check that your device software is fully up to date.
Reset your network settings to refresh your device’s connection to the network.

Thanks,

Marquerita

The iD Mobile Team

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