I've noticed that my data seems so randomly cut out and give me no service for around 5 minutes, when I've had service in that same location before. Some of the time I get data from my SIM card, but most of the time I'm left offline due to me having full bars, then a second later none and being left like that for a moment. I was just wandering if this is a location issue or an issue with my SIM? Another person in my family is experiencing the same issue.
Weak connectivity and "temperamental" connectivity
+4Hi
Thank you for getting in touch. We’re sorry to hear that your experiencing this issue.
Kindly please confirm if you have tried doing a network rest, manually selecting the iD Mobile network and tried your SIM in a different handset?
Thanks,
Anneline
The iD Mobile Team
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
