Very little; always check provider’s NETWORK COVERAGE page before moving!

Hi ​@R uphill 

Thank you for getting in touch with us, and for signal issues at home.

You can also check the coverage in your area using the following link:
https://www.idmobile.co.uk/help-and-advice/coverage

Additionally, you may want to try the following steps:
Reinsert your SIM or try it in another phone. This will help determine whether the issue is with the handset or the SIM card.

For iPhone (iOS) – Reset Network Settings:
Go to Settings → General.
Tap Transfer or Reset iPhone → Reset → Reset Network Settings.
Confirm the reset when prompted.
Once complete, return to the home screen and restart your iPhone.

For Samsung – Reset Network Settings:
From the Home screen, swipe up to access Apps → Settings → Connections → Mobile Networks → Network Operators.
Turn Select Automatically on or off.
Alternatively:
Go to Settings → General Management → Reset → Reset Network Settings.
Confirm by tapping Reset Settings.

Thank you,

Zandile m

The iD Mobile Team 

It makes no difference hafter all of those things

Hi ​@R uphill.

Thank you for the update.We’re sorry to hear that the troubleshooting steps haven’t helped. Could you please confirm your postcode so we can check the coverage and investigate this further for you?

Thanks,

Marquerita

The iD Mobile Team