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Stefan1315
Community Member
Community Member
Jul 31, 2026 5:52 AM UTC
Question

When i can get a new phone plane from a real provider.

When does my contract expires? When can I leave this extremely bad network?

1 reply

Anneline M
iD Mobile Employee
iD Mobile Employee
Jul 31, 2026 2:00 PM UTC

Hi ​@Stefan1315, 

 

We’re sorry to hear about the experience you’ve had. 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

 

Anneline