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Snow26
New Contributor
May 31, 2026 1:25 PM UTC
Question

where is customer service by phone?

Community conversation is time wasting. Does ID have normal customer service? Is it too much to ask for when there is no internet. How can I can access community conversation when NO Internet?

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Jun 2, 2026 12:42 PM UTC

    Hi ​@Snow26,

     

    I am so sorry to hear of the issues that you are facing, however you are able to get in touch with our customer service team via live chat. 

     

    You can reach them using this link: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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