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Question

where is customer service by phone?

  • May 31, 2026
  • 1 reply
  • 6 views
S
New Contributor

Community conversation is time wasting. Does ID have normal customer service? Is it too much to ask for when there is no internet. How can I can access community conversation when NO Internet?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Snow26,

     

    I am so sorry to hear of the issues that you are facing, however you are able to get in touch with our customer service team via live chat. 

     

    You can reach them using this link: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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