Why do I not receive any text messages, but have great mobile data? | iD Mobile Community
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Question

Why do I not receive any text messages, but have great mobile data?

  • September 19, 2025
  • 1 reply
  • 64 views

When I first got my iD SIM card, everything was fine, but suddenly, I’ve just been unable to receive any text messages. This means no one-time passwords for websites and my bank transfers. It’s really important I get this fixed soon. Sometimes I get text messages flooding in when I’m in a car in some random area, and then never again. I’ve turned my phone off and on again (didn’t work) and took the sim card out and then put it back in again (also didn’t work.) What am I meant to do? 

 

This happened in the last week or so. I want to reiterate that I can call people, but I’m not able to send or receive any text messages. 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • September 21, 2025

Hi ​@hey1943 

 

I’m sorry to hear this, do they consistently come through when you’re in a certain area?

 

Please could you let us know the postcode(s) where you have the issues?

 

Tom