Skip to main content
New Contributor
November 27, 2025
Question

Why has 4G coverage gone in S60 1FS leaving only occasional emergence calls!

  • November 27, 2025
  • 5 replies
  • 49 views

4G coverage gone in S60 1FS leaving only occasional emergence calls! This has been going on for weeks intermittently but is now permanent where I live. I am paying for no service at all.

    5 replies

    andewhite
    Platinum 
Contributor
    Platinum 
Contributor
    November 27, 2025

    Does the phone with your iD SIM also not have service when you leave the S60 1FS area, ​@calIDmobile?

     

    Forum member (non-iD).
    New Contributor
    November 28, 2025

    At home the Coverage indicator occasionally shows 5g or 4g for 20 or so seconds then reverts to Emergency Only. Elsewhere coverage drifts along briefly; calls go through the motions on screen but nothing happens in reality. Then the Coverage goes back to Emergency Only.

    Cal ID
    New Contributor
    November 28, 2025

    Calls are also not possible via Wifi. I have switched in Airplane mode, reset the SIM and turned off the phone a number of times. To all intents and purposes Mobile Coverage is being removed from my SIM or is only briefly available as it drifts past, at home or elsewhere. SMS texts never arrive at all anymore.

    Cal ID
    New Contributor
    November 28, 2025

    IDmobile online help sorted this - eventually! The SIM parameters have changed, presumably due to the merger with Vodafone and all that stuff. So for me I had to go to Settings, then System, then Reset options, then Reset mobile network settings + Reset Bluetooth and Wi-fi (one after the other). Do not reset anything else! In fact it’s debatable whether the Bluetooth reset is necessary. However the above procedure worked a treat.🤔

    Cal ID
    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    November 28, 2025

    Hi ​@calIDmobile ,

     

    Thank you for letting us know, and we’re glad to hear your issue has been resolved.
    As you mentioned, the recent SIM parameter changes may have been related to network updates. For anyone experiencing similar issues, the steps you followed are helpful:
     

    Go to Settings > System > Reset options
    Select Reset mobile network settings
    Optionally, reset Bluetooth and Wi-Fi (though this may not always be necessary)
    Avoid resetting anything else to prevent data loss

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.