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Question

Why is my signal always so bad ?

  • August 6, 2026
  • 1 reply
  • 21 views

Why is our I’d mobile signal so bad ? I have family leaving ID and I would do the same if not tied into a contract. The coverage checker is no good as always states everything is fine but my phone is now becoming unusable due to poor coverage at home and even when away . My mother moved to Tesco and now has a good signal. Why is nothing done about this ?

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • August 7, 2026

Hi ​@NPWales

 

We’re sorry to hear about the issue you’re experiencing with the coverage.

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

Anneline