why is my signal so bad | iD Mobile Community
Skip to main content
Question

why is my signal so bad

  • December 10, 2025
  • 2 replies
  • 28 views

So for the last few months the signal has been terrible when I’m in Exeter. I was told this should be fixed but I’ve just been into town and again no signal.

when will this be sorted because it’s really frustrating 

2 replies

Forum|alt.badge.img+3
  • iD Mobile Employee
  • December 10, 2025

Hi ​@Cherylb123 ,

Thank you for reaching out to us I am so sorry that you are still facing signal issues. 

Please use the following link to check the coverage on your area:
 https://www.idmobile.co.uk/help-and-advice/coverage

Or try to reinsert your SIM or try your SIM in another phone. This will determine whether the issue is with handset its SIM card itself.

If the issue persists, please try the following steps for iPhone:
iPhone (iOS) – Reset Network Settings
Go to Settings → General.
Tap Transfer or Reset iPhone.
Tap Reset.
Select Reset Network Settings.
Confirm the reset when prompted.
Once complete, return to the home screen and restart your iPhone.
 Samsung – Network Settings
From the Home screen, swipe up to access Apps.
Go to Settings → Connections → Mobile Networks.
Tap Network Operators.
Turn Select Automatically on or off.

Network settings for Samsung: 
Go to Settings
Tap General management
Select Reset
Choose Reset network settings
Confirm by tapping Reset settings

 

Thank you,

Zandile 

The ID Mobile Team 


  • Author
  • Active Contributor
  • December 10, 2025

It’s not my phone. Everyone on id and three are having issues. Three said it was due to them taking over another company and it would be sorted soon… that was months and months ago.

and now the signal in Tiverton is playing up