Wifi Calling enabled cause call to be dropped after about 30 seconds on iPhone 17 Pro

Forum|Forum|9 months ago
November 11, 2025
3 replies
396 views

I’ve just recently joined id mobile, and I’ve getting a lot of missed called text messaged. When i do answer the phone it common the call will drop around 30-60 second mark, I've tracked it down to when wifi calling is enabled, if i disable it, i see have no issues will calls disconnecting during conversion.

Is wifi calling broken, i don’t have great reception inside my house, is there a fix for this? it didn’t happen on my old network

I’m using an iPhone 17 Pro with esim

Best answer by WelshPaul

I have an iPhone 17 Pro and I haven’t had any issues with Wi-Fi calling. Sounds like a firewall issue! Try rebooting your router @richc2025.

andewhite

Platinum  Contributor

Sounds like this might be an issue with iOS 26, @richc2025.

Hopefully Apple and the UK network operators can rectify the problem with an update for the Network Provider details (carrier settings).

Have you tried using the iD WiFi calling service with your iPhone in Airplane Mode?

Forum member (non-iD).

WelshPaulAnswer

Platinum  Contributor

I have an iPhone 17 Pro and I haven’t had any issues with Wi-Fi calling. Sounds like a firewall issue! Try rebooting your router @richc2025.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

R

richc2025Author

New Contributor

Thank you for help,

I have traced the problem and yes it was a router issue, i have two wifi 7 access point and found it was the Roaming Assistant / Band Steering setting in the 5 GHz, within my internet router/access points.

Disabling this setting has fixed the problem. I’ve attached screenshot of the setting if this is helpful for anyone else that might experience a similar problem