Hi ​@Maydaynay,

Thanks for getting in touch and I am so sorry to hear of the issues that you are facing. 

If your WiFi is turning off automatically on your Android device, this is usually caused by a device setting rather than a network issue. Please try the following steps:

1. Disable WiFi power saving / adaptive WiFi

• Go to Settings
• Tap Connections or Network & Internet
• Tap WiFi
• Open Advanced settings
• Turn OFF WiFi power saving mode or Adaptive WiFi (if available)

2. Turn off automatic switching to mobile data

• Go to Settings > WiFi
• Look for Intelligent WiFi / WiFi+ / Adaptive connectivity
• Turn OFF options like:
  • Switch to mobile data
  • Smart network switch

3. Disable Battery Saver

• Go to Settings > Battery
• Make sure Power Saving Mode is switched OFF, as this can disable WiFi in the background

4. Keep WiFi on during sleep

Go to Settings > WiFi > Advanced
Set Keep WiFi on during sleep to Always

5. Reset network settings (if needed)

• Go to Settings > General Management / System
• Tap Reset
• Select Reset Network Settings

If the issue continues after trying the above, it may be worth checking device-specific settings based on your handset model.

Regards,

Gemma M

The iD Mobile Social Media Team