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Cakeisbetterthangranola
Active Contributor
January 13, 2026
Solved

Withhold valley ID

  • January 13, 2026
  • 7 replies
  • 1890 views

I need to use my phone for professional and personal reasons and therefore I sometimes need to withhold my personal phone number when I'm calling on a professional basis.

 

I'm sure the used to be a short code that you could use before dialing a number to allow you to withhold your caller ID but I can't find any documentation about this on the ID website.

 

I thought it was #31 but that didn't connect today. 

 

Can someone tell me what the code is?

 

Thanks!

    Best answer by WelshPaul

    Try *31#

    7 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaul
    Platinum 
Contributor
    January 13, 2026

    You’re thinking of 141 but it doesn’t work with iD Mobile. To hide it, you need to disable CLI from the phone settings. Additionally, iD Mobile plans are for personal use only and using them for anything else breaches their terms and conditions. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    CakeisbetterthangranolaAuthor
    Active Contributor
    January 14, 2026

    No there definitely used to be a # short code you used before the number - advised before as 141 doesn't work on ID as you say. 

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    January 14, 2026

    Try *31#

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    January 14, 2026

    Hi ​@Cakeisbetterthangranola 

     

    You are able to try the below steps to set your calls to private.

     

    iPhone:

    Settings → Phone → Show My Caller ID → OFF

     

    Android:

    Phone app → ⋮ → Settings → Calls → Additional settings → Caller ID → Hide number

     

    As mentioned by ​@WelshPaul, when making the call, you can dial 141 + phone number, for example 141 07123456789.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    CakeisbetterthangranolaAuthor
    Active Contributor
    January 14, 2026

    Thanks everyone

    I've realised it's #31# (I'd forgotten the second #).

    Welshpaul gave me inspiration with the *

    ​@Gemma M as WelshPaul said above 141 doesn't work on the three network.

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    January 14, 2026

    Hi ​@Cakeisbetterthangranola 

     

    Thanks for letting us know, if you require any further assistance, please do not hesitate to ask. We’re happy to help. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
    WelshPaul
    Platinum 
Contributor
    January 14, 2026

    Thanks everyone

    I've realised it's #31# (I'd forgotten the second #).

    Welshpaul gave me inspiration with the *

    ​@Gemma M as WelshPaul said above 141 doesn't work on the three network.

    It’s *31# to hide your number and #31# to show your number.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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