Xperia xz2 compact - voLTE

Forum|Forum|1 year ago
July 1, 2025
13 replies
378 views

Hi

I can't make or receive calls on my Sony Xperia xz2.

Data and SMS are working fine

There's no option in settings for WiFi calling or voLTE.

VoLTE provisioning it's greyed out on *#4636 screen.

I have found a Id mobile support article saying that the xz2 model is volte supported..

But mine is the compact model.

Can anyone help please?

Best answer by Anika A

Hi @Juggernogjones

It seems like the Sony XZ2 Compact is not listed as an approved handset for iD Mobile.

Please see the link below:

https://www.idmobile.co.uk/help-and-advice/approved-handsets

Anika

Show previous replies

Tyler C

iD Mobile Employee

Hey there @Juggernogjones, unfortunately as the device isn’t supported on our network, the calls are unlikely to work I’m afraid, and a supported device would need to be used.

Sorry about that.

Thanks,

Tyler

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J

JuggernogjonesAuthor

Active Contributor

thanks for your advice, but didnt work

i found that talkmobile does support my device, for volte.

so i can make and receive calls using talkmobile.

i really liked id mobile, but i had to move for this reason

M

Michael Z

iD Mobile Employee

Hi @Juggernogjones

Sorry to hear that you have had to move due to your phone not being compatible. We will look into expanding compatibility to include more devices for our customers.

Michael Z

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