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Community Member
August 18, 2026

annual sim only

  • August 18, 2026
  • 1 reply
  • 9 views

Hello . I would like annual aim only because I can't stay my old number phone 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 19, 2026

    Hi ​@Kleczaj

     

    Thank you for reaching out, and I'd be happy to clarify this for you.

     

    If you'd like to move to a SIM-only plan while keeping your existing iD Mobile number, you'll be able to upgrade to SIM-only 21 days before your minimum contract term ends, provided you're eligible.

     

    Once you're within this 24-day upgrade window, the available SIM-only options should appear in the iD Mobile app.

     

    You can then contact our Sales Team via Live Chat or by calling 0800 049 0250. They'll be able to check your account and discuss the SIM-only plans available to you.

     

    If you're not yet within the 21-day upgrade window, you'll need to wait until you're eligible before the SIM-only options become available.

     

    Owethu