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Community Member
September 5, 2026
Question

cancellation

  • September 5, 2026
  • 1 reply
  • 12 views

I have ordered a plan and would like to cancel it, the order is on its way and will be with me soon. I wasn’t able to cancel it before it was on it way. Is there a way to return the parcel I will get from the plan or cancel the plan when I get it?

    1 reply

    iD Mobile Employee
    September 9, 2026

    Hi ​@VyteMeizeraityte,

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.