Skip to main content
Community Member
VyteMeizeraityte
Community Member
September 5, 2026

cancellation

I have ordered a plan and would like to cancel it, the order is on its way and will be with me soon. I wasn’t able to cancel it before it was on it way. Is there a way to return the parcel I will get from the plan or cancel the plan when I get it?

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    September 9, 2026

    Hi ​@VyteMeizeraityte,

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement