Skip to main content
Question

change delivery address

J
Community Member

I have ordered a phone but I forgot to change my delivery address from the billing address so now DPD is trying to deliver to my parents who are out most of the week. Is there any way to change the delivery address?

    2 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • 12461 replies
    • June 6, 2025

    Have you asked DPD, ​@Js46811? 

    Once they have the consignment from iD, you might be able to change the delivery address.

    Forum member (non-iD).
    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+13
    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • June 7, 2025

    Hi ​@Js46811  we are unable to change this now it has been dispatched I’m afraid.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement