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Community Member
Iangeorgeb
Community Member
June 14, 2026

Change of address

  • June 14, 2026
  • 1 reply
  • 87 views

I need to change my delivery address please

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    June 14, 2026

    Hi ​@Iangeorgeb,

     

    Unfortunately, once an order has been accepted, we're unable to amend the delivery address. The only option would be to cancel the order and place a new one with the correct address.

     

    Our Live Chat team can help you with cancelling the existing order and guide you through placing a new one.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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