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Change of address

  • June 14, 2026
  • 1 reply
  • 11 views

I need to change my delivery address please

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 14, 2026

Hi ​@Iangeorgeb,

 

Unfortunately, once an order has been accepted, we're unable to amend the delivery address. The only option would be to cancel the order and place a new one with the correct address.

 

Our Live Chat team can help you with cancelling the existing order and guide you through placing a new one.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team