faulty phone over 30 days old

2 replies
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I have had my flip phone for a few months now and ott of the blue a white line has appeared on screen half way down to where it flips. It has not been dropped or abused in any way. It only appeared sometimes but is there permanently now. How can I get repair/replacement

Geluk

Silver Contributor

Contact seller or the Manufacturer.

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Z

Zandile M

iD Mobile Employee

Hi @Marissands

Thank you for getting in touch with us, and I'm sorry to hear about the issue with your flip phone.

As the white line has appeared on the screen and is now permanent, we recommend taking the device to your nearest Currys store for an inspection. The team will be able to assess the fault and advise.

Thank you,

Zandile m

The iD Mobile Team

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