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Community Member
September 20, 2026
Question

Hi I av ordered my new phone and that av not sent me me delivery email or text 

  • September 20, 2026
  • 1 reply
  • 18 views

Hi I av ordered my new phone and that av not sent me me delivery email or text 

    1 reply

    iD Mobile Employee
    September 21, 2026

    Hi ​@Brad123456789.

     

    Thank you for your post, and I'm sorry you haven't received any delivery updates for your new phone. I understand how frustrating it is not knowing where your order is.

     

    For an update on your order, please contact us directly through our live chat: https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Marquerita

    The iD Mobile Team

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