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Community Member
TomiKuzmanoski
Community Member
Oct 2, 2026 9:30 AM UTC

i dont recive my qr code for the sim

I did nor recive my qr code and i cant activate my sim

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 3, 2026 11:03 AM UTC

    Hi ​@TomiKuzmanoski,

     

    I’m sorry to hear that you haven’t received the QR code for your eSIM.

     

    Please contact our Live Chat team, who can check your account and assist you with getting a replacement eSIM QR code: https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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