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I haven't received my sim card yet

  • June 8, 2026
  • 1 reply
  • 9 views

I haven't received my sim card yet 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • June 9, 2026

HI ​@Vitalia

 

Thank you for reaching out.

 

We're sorry to hear that you have not yet received your SIM card and apologise for any inconvenience this may have caused.

 

To allow us to investigate this further, please contact our Live Chat Team, who will be able to review the order, check the delivery status, and discuss the available options with you.

 

Once the team has reviewed the order, they'll be able to advise on the next steps and provide further assistance.

 

Owethu