Skip to main content
Community Member
JV85
Community Member
May 23, 2026

i ordered my phone on Wednesday morning, its still not here

I ordered my upgrade early Wednesday morning and its still not here and ive had no updates with tracking numbers and no one to call or speak to

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    May 25, 2026

    Hi ​@JV85,

     

    We are so sorry to hear of the issues regarding your order, however as per the website and iD Community, it does state that orders will be delayed one working day. 

     

     

    As soon as there is an update on your order, you will receive confirmation and delivery information. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement