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i ordered my phone on Wednesday morning, its still not here

  • May 23, 2026
  • 1 reply
  • 12 views
J
Community Member
  • JV85
  • Community Member

I ordered my upgrade early Wednesday morning and its still not here and ive had no updates with tracking numbers and no one to call or speak to

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 25, 2026

    Hi ​@JV85,

     

    We are so sorry to hear of the issues regarding your order, however as per the website and iD Community, it does state that orders will be delayed one working day. 

     

     

    As soon as there is an update on your order, you will receive confirmation and delivery information. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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