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New Contributor
November 26, 2025

I want to return the phone because the Samsung promotion starts on the 26th and I bought it for the promotion, and they told me I should contact you.

  • November 26, 2025
  • 2 replies
  • 41 views

I want to return the phone because the Samsung promotion starts on the 26th and I bought it for the promotion, and they told me I should contact you.

    2 replies

    November 26, 2025

    On which number you are facing this problem.
    And want to return this.

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    November 26, 2025

    Hi ​@AboMohammed 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma 

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.