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Community Member
Dominik Duda
Community Member
Oct 25, 2026 11:57 AM UTC

i would like to change my order from delivery to in store collection

i would like to change my order from delivery to in store collection

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 26, 2026 12:57 PM UTC

    Hi ​@Dominik Duda,

     

    I'm sorry, but we're unable to change an order from delivery to store collection through the Community.

     

    We'd recommend contacting the point of sale where the order was placed, or speaking with our Live Chat team to see whether this option is still available for your order.

     

    You can contact Live Chat here: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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