iPhone 17 pro max preorder delays? | iD Mobile Community
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Question

iPhone 17 pro max preorder delays?

  • September 17, 2025
  • 8 replies
  • 642 views
J
Active Contributor

Do the idmobile employees here have visibility over order status?

For context, I preordered the new 17 pro max on the launch day when the delivery date on the website was 19th Sep but got an email saying that the ETA for delivery is 2nd Oct. Just wanted to see if there’s any chance of getting it on the launch day.

      8 replies

      T
      Active Contributor

      Same here ​@jeep64 

        A
        iD Mobile Employee
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        • Anika A
        • iD Mobile Employee
        • September 17, 2025

        Hi ​@jeep64 

         

        The date may have been pushed back. We would recommend calling our Sales team on 0207 1391 397 during normal office hours to discuss your order.

         

        Anika

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        J
        Active Contributor
        • jeep64
        • Author
        • Active Contributor
        • September 19, 2025

        Hi ​@jeep64 

         

        The date may have been pushed back. We would recommend calling our Sales team on 0207 1391 397 during normal office hours to discuss your order.

         

        Anika

         

        They couldn’t confirm anything :(

         

        ​@thediadomimatrix did you get your device? Looks like mine is actually pushed down to Oct 2nd. Tempted to cancel this order and pick one up from apple store.

        T
        Active Contributor

        @jeep64 I didn't get my device either. The most recent estimated delivery for me is also October 2nd. It's a bit annoying, particularly given that the website suggested it would be here by today, but oh well. It might come earlier; you never know. Would you just pair the phone from the Apple store with a SIM-only deal?

        Tyler C
        iD Mobile Employee
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        • Tyler C
        • iD Mobile Employee
        • September 22, 2025

        Hi there ​@jeep64 & ​@thediadomimatrix, sorry to hear this. We hope to get deliveries out to customers as soon as possible.

         

        Thank you both for your continued patience.

         

        Thanks,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        T
        Active Contributor

        Hi ​@Tyler C Do you know when this might be? Thanks.

        T
        Active Contributor

        Hi ​@Tyler C Do you know when it might be delivered? Thanks

        Tyler C
        iD Mobile Employee
        Forum|alt.badge.img+24
        • Tyler C
        • iD Mobile Employee
        • September 23, 2025

        Hey there ​@thediadomimatrix, I don’t have that information I’m afraid. We’ll keep you updated via email.

         

        Thank you for your patience.

         

        Kind regards,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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