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Active Contributor
September 16, 2025
Solved

iPhone 17 Pro Max preorder no email confirmation

  • September 16, 2025
  • 3 replies
  • 426 views

I pre-ordered the 512GB iPhone 17 Pro Max on 12/09/2025 and have still not received an order confirmation email. Has anyone else received an email? When can I expect the phone to be delivered?

Thanks! 

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    Best answer by Tyler C

    Hey there ​@thediadomimatrix, you will receive order confirmation once the order is ready to/been dispatched. Have you checked your junk/spam folders?

     

    Thanks,

    Tyler

    3 replies

    Tyler C
    iD Mobile Employee
    Tyler CAnswer
    iD Mobile Employee
    September 17, 2025

    Hey there ​@thediadomimatrix, you will receive order confirmation once the order is ready to/been dispatched. Have you checked your junk/spam folders?

     

    Thanks,

    Tyler

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    Active Contributor
    September 17, 2025

    Hi ​@Tyler C 

    Thank you, I have found the emails. When I ordered the phone, the estimated delivery was 19/09/2025 on the website but on the latest email it says 2/10/2025 instead. Do you know which is most likely?

    iD Mobile Employee
    September 17, 2025

    Hi ​@thediadomimatrix 

     

    This is due to date being pushed back. It would most likely be the 2/10 if stated in the latest email.

     

    Anika

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