iPhone 17 Pro Max preorder no email confirmation | iD Mobile Community
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iPhone 17 Pro Max preorder no email confirmation

  • September 16, 2025
  • 3 replies
  • 341 views
T
Active Contributor

I pre-ordered the 512GB iPhone 17 Pro Max on 12/09/2025 and have still not received an order confirmation email. Has anyone else received an email? When can I expect the phone to be delivered?

Thanks! 

Best answer by Tyler C

Hey there ​@thediadomimatrix, you will receive order confirmation once the order is ready to/been dispatched. Have you checked your junk/spam folders?

 

Thanks,

Tyler

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • Answer
    • September 17, 2025

    Hey there ​@thediadomimatrix, you will receive order confirmation once the order is ready to/been dispatched. Have you checked your junk/spam folders?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    Active Contributor
    • thediadomimatrix
    • Author
    • Active Contributor
    • September 17, 2025

    Hi ​@Tyler C 

    Thank you, I have found the emails. When I ordered the phone, the estimated delivery was 19/09/2025 on the website but on the latest email it says 2/10/2025 instead. Do you know which is most likely?

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • September 17, 2025

    Hi ​@thediadomimatrix 

     

    This is due to date being pushed back. It would most likely be the 2/10 if stated in the latest email.

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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