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Community Member
June 15, 2026

my new phone is fully

  • June 15, 2026
  • 1 reply
  • 7 views

My new phone 17pro max have faulty battery 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 16, 2026

    Hi ​@Amarsingh24,

     

    We're sorry to hear you're having an issue with your new iPhone 17 Pro Max.

     

    As the device is covered by the manufacturer's warranty, we'd recommend contacting Apple directly so they can assess the handset. They'll be able to run diagnostics and, if they determine there's a fault with the battery, advise you on the next steps under the warranty.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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